"...Common criticisms of the United States Postal Service (USPS) that lead many people to call it “the worst” — and why those problems persist — fall into a few recurring categories: ...public expectations. The result is repeated service failures that are visible and emotionally salient, and a system that’s difficult to reform quickly." ...Highly unionized workforce with negotiated work rules: Collective bargaining yields wage, staffing and scheduling rules designed to protect jobs and working conditions. Those protections are valuable socially, but they can constrain operational flexibility (e.g., routing, part‑time hiring, overtime practices).
This Article is From: www.quora.com
